UDC was formed as a consulting and training company in response to the need for positive change within the automotive retail arena. Our focus has always been client care excellence, and to that end we have relentlessly pursued constant and neverending improvement. We began consulting within the boundaries of sales and marketing, and in response to tremendous opportunities for efficiency and performance improvement, we have expanded our products and services to include fixed operations. With the addition of our state of the art proprietary software, the introduction of our training academy, and our costeffective recruiting services, we have become the premier automotive consulting group in the nation. Universal Dealer Consultants increases the bottom line profitability of automotive retailers by focusing on pointofcontact excellence. Through the creation, implementation, and improvement of business processes, we increase both business volume and business efficiency. We combine state of the art technology, proprietary software solutions, industry expertise and proven strategies which improve customer satisfaction, retention, and loyalty. We measure our success through the satisfaction of our clients, our employees and our shareholders.

Address: 220 Technology Drive Suite 210, Irvine, CA 92618
Telephone: 949-453-8000
Fax: 949-453-0693
Website: http://www.udcnet.com/